PRIVACY POLICY
Last updated: 5 September 2026
MOON MOON SUN — 달달해 (“we”, “us” or “our”) is a Melbourne-based creative studio.
This Privacy Policy explains how we collect, use, store and protect personal information provided through this website.
When you contact us through the website, we may collect:
• your name • your email address • your phone number, if provided • your enquiry type and preferred contact method • the information you include in your message
Our website hosting and service providers may also automatically process basic technical information, such as your IP address, browser type, device information and access logs, to operate and protect the website.
Please do not submit sensitive personal information through the enquiry form.
We use the information you provide to:
• respond to enquiries • communicate about handmade objects and custom orders • manage workshop enquiries and bookings • discuss collaborations • provide information or services you have requested • maintain necessary business records
We will not add your contact details to a marketing list or send you promotional messages unless you have separately agreed to receive them.
We may share limited personal information with service providers that help us operate the website, manage enquiries and provide email services.
Some service providers may process or store information outside Australia, including in the United States or other locations in which they operate.
We do not sell, rent or trade your personal information. We will only disclose information where necessary to provide our services, protect our legal rights or comply with the law.
This website does not currently use advertising cookies or marketing tracking pixels.
Our website hosting provider may use essential technical storage, security tools or access logs required to operate and protect the website.
If we introduce analytics, advertising tools or additional cookies in the future, this Privacy Policy will be updated.
We take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure.
Information is kept only for as long as reasonably necessary to respond to your enquiry, provide requested services and meet applicable business or legal record-keeping requirements.
When information is no longer required, we will take reasonable steps to delete it securely.
You may contact us to request access to the personal information we hold about you, ask us to correct inaccurate information or request deletion where appropriate.
We will respond within a reasonable period, subject to any applicable legal or record-keeping requirements.
This website may include links to third-party websites or services, including Instagram. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing personal information.
We may update this Privacy Policy when our website, services or information-handling practices change.
The latest version will always be available on this page, with the date of the most recent update shown above.
For questions, requests or concerns about this Privacy Policy or your personal information, please contact:
MOON MOON SUN — 달달해 Melbourne, Australia Email: moonmoonsun.art@gmail.com